{"id":25191,"date":"2026-03-24T15:52:17","date_gmt":"2026-03-24T14:52:17","guid":{"rendered":"https:\/\/www.valksolutions.nl\/?p=25191"},"modified":"2026-03-24T16:04:22","modified_gmt":"2026-03-24T15:04:22","slug":"ultieme-flexibiliteit-in-service","status":"publish","type":"post","link":"https:\/\/www.valksolutions.nl\/nl\/ultieme-flexibiliteit-in-service\/","title":{"rendered":"Ultieme flexibiliteit in service: Hoe EP Tummers reparaties naadloos afhandelt met ASPOS"},"content":{"rendered":"\t\t
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In de dynamische elektronica branche draait het allang niet meer alleen om het verkopen van een product; snelle service en vakkundige reparaties maken het \u00e9chte verschil. Voor consumenten is een defecte wasmachine of tv een enorme bron van stress. Flexibiliteit en een soepel herstelproces zijn dan ook cruciaal voor de klanttevredenheid. Onze klant EP Tummers bewijst dagelijks hoe je deze service naar een hoger niveau tilt met de juiste technologie.<\/b><\/p>

Service zonder grenzen bij EP Tummers<\/b>
<\/b>EP Tummers staat bekend om hun klantgerichtheid en vooruitstrevende visie op retail. Om hun hoge servicestandaard te waarborgen, zochten zij naar een oplossing die maximale flexibiliteit biedt, ongeacht of de klant in de winkel staat of thuis op de bank zit. Met de inzet van de repair & service module binnen het ASPOS Unified Commerce platform hebben zij hun service-operatie volledig gestroomlijnd en toekomstklaar gemaakt.<\/span><\/p>

Het resultaat? Een naadloos proces waarin de monteur alle vrijheid heeft en de klant volledig wordt ontzorgd.<\/span><\/p>

De kracht van ASPOS: Flexibiliteit op locatie<\/b>
<\/span>De ware kracht van deze oplossing zit in de combinatie van centrale registratie en mobiele executie. Dit stelt de vakmensen van EP Tummers in staat om uiterst wendbaar te opereren:<\/span><\/p>

  • 100% Inzicht in het hele proces:<\/b> ASPOS registreert het complete reparatieproces centraal. Vanaf de eerste klant melding –\u00a0 online of in de winkel –\u00a0 tot de toewijzing van de monteur, benodigde onderdelen en de uiteindelijke status. Iedere medewerker kijkt naar exact dezelfde actuele informatie.<\/span><\/li>
  • Ultieme vrijheid met Mobile POS:<\/b> Reparaties in de elektronicabranche vinden vaak bij de klant thuis plaats. Met de ASPOS Mobile POS heeft de monteur op locatie direct toegang tot de volledige reparatiehistorie en klantgegevens. Moeten er onverwachts extra onderdelen of diensten worden toegevoegd? Geen probleem, dit kan ter plekke op het mobiele device flexibel in de order worden aangepast.<\/span><\/li>
  • Direct afhandelen via Pin on Glass:<\/b> De kers op de taart voor een vlotte klantreis is de financi\u00eble afhandeling. Zodra het apparaat is gerepareerd, wordt de bon op de Mobile POS opgemaakt en kan de klant direct op het scherm van de monteur betalen via <\/span>Pin on Glass<\/span><\/i>. Dit werkt contactloos, snel en uiterst veilig.<\/span><\/li><\/ul>

    Minder administratie, meer focus op de klant<\/b>
    <\/span>Dankzij deze ge\u00efntegreerde werkwijze neemt EP Tummers definitief afscheid van papieren werkbonnen en ingewikkelde administratie achteraf. Het proces is op locatie direct volledig en sluitend afgerond. Dat biedt de monteurs de rust en flexibiliteit om zich te focussen op waar ze steengoed in zijn: het leveren van topservice en het blij maken van de klant.<\/span><\/p>

    Wil je ook ervaren hoe de ASPOS Reparaties & Service module gecombineerd met Mobile POS jouw serviceafdeling flexibeler en effici\u00ebnter kan maken? Neem contact met ons op voor een vrijblijvende demonstratie!<\/span>
    <\/span>

    <\/span><\/p>



    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    In de dynamische elektronica branche draait het allang niet meer alleen om het verkopen van een product; snelle service en vakkundige reparaties maken het \u00e9chte verschil. 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