ASPOS ordermanagement (OMS)

For ultimate sales and customer satisfaction

Efficient order management

ASPOS empowers smooth omnichannel order management solutions for you and your customers. It all starts with one truth based on centralised order information. You always have insight into your stocks and orders, online and realtime. Not siloed for stores and webshops, but again holistic, across channels. No matter how your customers' journeys go, ASPOS features accurate delivery. Whether orders come in from stores, or from online, either from your own webshop or from marketplaces, no matter if customers pick up from stores or prefer delivery at home. You may even choose to use the stores as local warehouses for web orders. Have it your way. A smooth delivery process is crucial for your customer satisfaction, loyalty and profitability.

ASPOS ordermanagement

Omnichannel order management in ASPOS fulfils your sales promises

  • Order in store and take it from store
    Traditionally a customer buys in the store and immediately takes his purchases away. This is registered in ASPOS to keep track of your stock and replenish accordingly. 
  • Order in store, deliver at home
    Large goods and out of stocks are to be ordered in the store and may be delivered at home. All is registered in and managed by ASPOS.
  • Click & collect (order online and collect in store)
    Customers increasingly order online and pick up from stores. The entire click and collect process is supported in ASPOS order management. If the product is already available in the store it may be directly delivered from the store. 
  • Order online and deliver at home
    Such typical web orders may in ASPOS be delivered from your central warehouse, or directly from your supplier (dropshipment), or directly from a store nearby the customer (ship from store). Whatever suits you best, all fully managed by ASPOS order management. 
  • Return or exchange online orders in store
    How convenient for your customer to exchange a home-delivered web order in the local store for a smaller or bigger size. And quite sustainable to keep returns locally and sell them in the store to prevent costly logistics back to warehouses. All these ASPOS order management options contribute to customer satisfaction and loyalty and improve your cost-efficient operation.

Your benefits

  • Flexibility towards customers
  • Optimisation of supply chain
  • Shorten delivery times
  • Reduce logistics costs
  • Avoid obsolete store stocks
  • Contribute to environment

What do you need to start?

Like all other applications, order management is provided fully hosted and software as a service on your ASPOS platform. However, order management is not only about technology. Make sure your people and processes are ready to handle different orderflows in your organisation. Our consultants are ready to assist your team.

Benefit from our third party integrations

Over the years, we developed dozens of integrations with third parties, to create a seamless IT landscape for your company. We support both best of breed and best of suite strategies. Our REST API is the most complete with more than 100 interactive services to support third parties.

Our customers

Like to see more? Have it your way

REQUEST A PERSONALIZED DEMO

We are passionate and committed to making our customers happy for the long term. Your business is unique and your brand is personal. That’s why our solutions are tailored to your needs and requirements and to the ones of your customers. Request a demo that ticks all your boxes.

Demo

Like to see more?
Have it your way

Demo

REQUEST A
PERSONALIZED DEMO

We are passionate and committed to make our customers happy for the long term. Your business is unique and your brand is personal. That’s why our solutions are tailored to your needs and requirements and to the ones of your customers. Request a demo that ticks all your boxes.

Request a free brochure

Gain more insight and get your free ASPOS brochure here.

Join our webinars

Register to our Webinars about
POS innovations for supermarkets. Save the date.

Our partners

Valk Solutions has built up a reliable partner network over the past 30 years

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We serve all markets

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We serve all markets

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